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EDUCATION

B.A., University of Prince Edward Island, Charlettown, 1993.  Major: History. Professional Recruiting and Hiring Practices Certificate (cand.), Canadian Recruiters Guild Completed modules: (a) Employment Law, (b) Hiring and Selection. Completed courses: How To Be an Effective Communicator (1 day). Selection and Recruitment, Mount St. Vincent University, Halifax, Nova Scotia. WordPerfect, Holland College, Prince Edward Island. "Xpert" Training Seminar, Adecco, Boston, Massachusetts, United States. Currently enrolled in courses: (a) Excel I, II, and III, (b) PowerPoint, Sheridan College of Applied Arts and Technology, Oakville, Ontario. Completed French Immersion course, 1st semester, Laval University, Ste. Foy, Québec, 1986. Completed Fashion Merchandising course, Centennial College of Applied Arts and Technology, Toronto, 1991.

 

ADECCO (HALIFAX, NOVA SCOTIA) – World's Largest Employment Service –

Jan. - Dec. 99  Permanent Placement Specialist / Account Representative Promoted from previous position in recognition of demonstrated competence and integrity. Cited by Branch Manager as "one of the main reasons for our successful client retention over the past number of years." Accomplished by being "cooperative and friendly." "She would immediately make our clients and employees feel at ease. "Carolyn is: "Committed to doing the best job for her clients and candidates. "A team player who is always available to lend a hand or provide direction to her co-workers. "A dependable, reliable person you can trust." "She will always spend a few extra moments with clients and employees to ensure their experience with Adecco has been a positive one." Cited by V.P., Atlantic Region, for ability to focus on task on hand, dependability, and consistency in performing high-quality work. Proficient in use of Xpert in-house software, used to test prospective employees. Demonstrated ability to analyse and think critically by accurately interpreting test results. Sometimes results did not reflect subjects' true skill level. I conducted post-test interviews to determine why subjects answered questions as they did and provide accurate assessment. Consequently, I was able to make proper decisions about placement. Conducted behavioural interviews. Established contact with candidates on regular basis. Coached them. Jun. 95 - Jan. 99   Staffing Coordinator Promoted from previous position in recognition of ability to handle duties and responsibilities of position in "acting" capacity. Achieved and maintained 90% client satisfaction rate, documented by formal, written client evaluations. Demonstrated integrity by screening employees carefully before sending them on assignments. If no candidate was qualified, I sacrificed potential income to preserve my reputation. Result: clients trusted me, and I drew more business. Acquired familiarity with labour standards, regulatory issues, and safety in the workplace. May 94 - Jun. 95  Receptionist Served as Acting Staffing Coordinator in coordinator's absence. 1991-94 Worked in various retail and customer-service positions, acquiring valuable interpersonal skills that helped me greatly in developing career in human resources. Earned money to help finance education. Worked in Charlottetown, Prince Edward Island, and Toronto, Ontario.

 

COMPUTER
In addition to those programs listed under "Education," I have intermediate-level skill in Microsoft Word.