SENIOR EXECUTIVE
Resume •
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| As technology transcends the capacity of those who created it, employers seek managers who have not only experience and achievement, but qualities
that allow them to adjust to changing conditions. I believe I have these
qualities. Early in my career at Oman ORIX Leasing Company SAOG, my superiors
recognized that I had the capacity to increase business. They gave me the
opportunity to show what I could do by successively promoting me to positions
of greater responsibility, culminating in my role as General
Manager.
The attached resume outlines the contribution I have made by adapting creatively to rapidly-changing markets in the fiercely competitive financial industry. For example, when I transferred from Pakistan to Oman, where dealers control the leasing market, I had to completely revise my sales strategy. Furthermore, I adapted to new technologies by initiating the process and overseeing the team that profitably reengineered our entire IT department. Today, the most successful companies build business by solidifying core relationships and earning loyalty. I developed rapport with dealers and corporate clientele by patiently listening to them, finding out what they needed but were not getting, and devising methods to deliver these benefits. To see how I used this approach in closing a deal with Toyota, please click here. I also built strong relationships with the staff I supervised at Oman ORIX by working alongside them, instead of remaining aloof and projecting an air of superiority. I showed them respect and was rewarded with their trust and loyalty. As employees demonstrated greater competence, I gave them increased responsibility and freedom, just as I was given these privileges. My qualifications are detailed in the resume below. Please take a look at it and send me an to arrange an interview, so that we could discuss how I might best serve your organization. |
RESUMEProfessional Profile
Senior executive with over 15 years' progressively responsible employment. Proven ability to turn around a significant decline in business, generating new sources of income, slashing costs, increasing profit, and building revenue. Demonstrated capacity to supervise, delegate, and motivate. Well-developed skill in negotiation, sales, marketing, and strategic analysis. Established long-term relationships with key partners. Oversaw reengineering of IT structure, enhancing corporate efficiency.
Employment
Oman ORIX Leasing Company SAOG
October 2002 – February 2006 General Manager, Muscat, Oman
- In Oman, "General Manager" means the same thing as "CEO" in Canada.
- In this capacity, I reported to Board of Directors.
- Was promoted from previous position (a) in recognition of ability to substantially build revenues and (b) with the express purpose of turning around a significant decline in business. Fulfilled this mandate:
- Reduced classified portfolio (3+ mo. overdue) by C$17 million, or 61%.
- Accomplished by bolstering operational staff to collect these accounts.
- Increased net profit from C$1.176 million to C$3.756 million within 1 year.
- Decreased funding cost by 29%.
- Accomplished by negotiating lower interest rates with foreign banks overseas. This allowed us to pay off local creditors, then negotiate new loans with them at lower rates.
- Achieved 24% growth with respect to investment in finance leases, from C$73 million to C$91 million. This relates to period from 2004 to 2005.
- Generated C$52 million worth of new business in 2005 (42% more than in prior year).
- Developed relationships with external dealers, listening to their concerns, acknowledging them, and addressing them.
- For example, in Oman, to be successful, one has to partner with Toyota because they dominate the market. I accomplished this by determining their key objective was to minimize response time.
- The scenario is as follows: customer walks in and wants to buy. Question is, "Can you give me the credit I need, or not?" If yes, the deal is cut. If no, dealer has to find another leasing company and hope customer will wait for the answer.
- I devised strategies to get a positive response, in most cases, within 15 minutes. This enabled me to sign the contract with Toyota.
- I also forged profitable relationships with construction equipment dealers.
- Employed direct marketing techniques to target wide range of businesses that required credit for themselves.
- Drastically reduced amount of paperwork required to close sales. Accomplished by delegating the project to legal staff, overseeing the operation, and ultimately saving customers many hours of time needlessly spent poring over fine print.
- Motivated senior staff to implement reengineering of IT structure for entire company (this strategy had been developed long ago, but had not been acted on):
- Greatly increased cost-effectiveness of following up on overdue accounts, speeding up the process and decreasing salaried time.
- Significantly reduced amount of time required to process credit applications. This improved efficiency not only in conducting business with Toyota (see p. 1), but with all dealers.
- These improvements generated additional business and at the same time presented new challenges. Our customer database was expanding, and we acquired an increasingly large volume of accounts receivable, including postdated cheques.
- The IT restructuring process solved this problem by letting us store, retrieve, and transmit data much more quickly. Thus, we were able to upgrade customer satisfaction and to increase revenues by ensuring bank deposits were made promptly.
(formerly Credit and Marketing), Muscat, Oman
- Was promoted from previous position in recognition of ability to build revenue. Served as head of department, reporting to General Manager, in both positions.
- Increased gross revenue by 140% within two-year period, using some of the techniques outlined above.
- Doubled gross revenue within first 6 months.
- Supervised most profitable team in company.
Credit and Marketing, Karachi, Pakistan
- Supervised team that drew more new clients than any other in company.
DHL Pakistan Pvt. Ltd. (international courier)
April - September 1994 Territory Sales Manager, Karachi, Pakistan,
6 mo.
- Oversaw one of the company's most profitable regions.
MBA in Financial Management, Southeastern University USA, Washington DC, 1995
- Certified as equivalent to Ontario MBA by World Education Services, recognized by provincial government.
MA in Political Science, University of Karachi, Pakistan, 1993
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