PROFESSIONAL PROFILE

ADMINISTRATIVE & RELATED EMPLOYMENT

Sept. 01 - Feb. 06  Human Resources Generalist

• Bank is member of Mizuho Financial Group, second largest financial group in the world.
• Was promoted from previous position in recognition of demonstrated leadership and initiative.
• Commended by Head, Human Resources, for:
• Functioning well as member of team, in particular, willingness to share knowledge.
• Consistently meeting deadlines.
• Exceeding expectations, e.g., by thinking creatively, innovating, and making valuable suggestions that were approved by management, then implemented.

 

• Demonstrated ability to elicit cooperation of staff in programs and projects critical to attainment of corporate objectives.
• For example, led project to implement a survey on stress that involved all employees. The challenge was that people were reluctant to participate because they doubted their responses would be kept confidential. I overcame this obstacle by:
  • Engaging the cooperation of senior management.
  • Explaining how valuable the survey would be, not only for management, but for all employees. E.g., indicated how results would be used to improve their working conditions.
  • Approaching staff on several occasions to highlight the benefits and reassure them of confidentiality. I allowed them to gradually get used to the idea and, through personal contact, engendered the trust required to implement the project successfully.

 

• Performed wide range of duties including (a) all phases of recruitment, at all levels, e.g., senior management; (b) training analysis and implementation under a budget of C$500,000 per annum; (c) disciplinary measures and response to grievances.
• Solely responsible for corporate communications originating in HR.

• Hired by Industrial Bank of Japan, which merged with two other institutions to become Mizuho. Played key role in execution of merger. Exceeded expectations by devising and implementing system whereby files and documents from all three banks would be integrated.
• Was brought into the organization, in part, because of my fluency in Japanese. Liaised with head office in Japan regarding insurance claims submitted by London staff. Ensured head office had the information they needed to process claims.
• Represented my employer in budgetary discussions with other two banks.

• Travelled to Canada and US, where I liaised with boards of education, promoted the program, mediated between boards and students, achieved resolution of outstanding issues, and ensured exchange program was functioning effectively.
• Taught English to grades 10-11 in seven classes, in which students consistently attained their primary objective, i.e., mastery of conversational English.

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