Over 10 years' progressively responsible engineering employment. Capitalize on interpersonal skills to communicate effectively. Proven ability to break down complex, technical issues into language that lay persons can easily understand. Demonstrated efficiency and productivity. Attentive to employer's bottom line. Degree in Telecommunications Engineering. Diploma in Electronics Engineering.
ENGINEER
PHOTON DYNAMICS CANADA (FORMERLY IPS AUTOMATION INC.), MARKHAM, ONT.
1997-2002 Performed duties of application engineer full-time, although formal position title was field service engineer.
- Cited by superior for unique ability to generate significant revenue by inducing major client corporations (e.g., LG, Philips, Sony, Hitachi) to accept proposals on the spot. Accomplished by:
- Not merely installing hardware and software, but giving personnel sufficient detail to understand exactly how they worked.
- Explaining technical points carefully and patiently to lay persons.
- Travelled extensively worldwide.
- E.g., installed $3 million worth of equipment for largest CRT manufacturer in China. In doing so, overcame major problem caused by errors in original proposal.
- Manufacturer had been informed ahead of time that the equipment would not meet its requirement, and manufacturer agreed to project anyway.
- I solved problem by revising plan in accordance with client's specifications.
- Result: installation was done to client's satisfaction.
- Technical details at interview.
- Provided:
- Primary global support for digital vision/automation system.
- Capital system integration for large, corporate clients.
- Database programming.
- Learned how to use proprietary application in less than half the time typically required.
- Software modification.
- System modification, including software and hardware/mechanical changes.
- Prepared comprehensive training documentation.
1996-97 Served as group leader in PC service, for this IBM subsidiary.
- Promoted from previous position in recognition of high productivity.
- Supervised 9 service technicians.
- Consistently exceeded quota in repairing PCs.
1994-95 Served as assistant engineer.
- Promoted from previous position in recognition of technical competence and efficiency.
- Tested and repaired memory boards. Demonstrated ability to catch on quickly.
Served as process engineer for Sharp Electronic, acquiring experience that enabled me to acquire position at IBM and further develop my career. Designed and tested circuitry. Ensured production flow efficiency.
Degree in Telecommunications Engineering
Diploma in Electronics Engineering
Best viewed with Microsoft Internet Explorer 6
